Holiday Inn Express & Suites Downtown Ottawa East By Ihg, Ottawa
About the Hotel
Select your room type
Price and Room Availability Calendar
Getting around
A list of all available modes of transport
Facilities
General
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Baggage storage
- Elevator
- ATM/Cash machine
- Vending machines
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness center
Guest Parking
- Dryer
Services
- Housekeeping
- Laundry
- Dry cleaning
- Grocery shopping service
- Stores/Commercial services
Dining
- Snack bar
- Picnic area/ Tables
Business
- Business center
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cribs
- Children's buffet
Facilities for people with disabilities
- Toilet for disabled
- Bathroom for disabled
Spa & Leisure
- Saltwater pool
- Indoor swimming pool
- Sun terrace
- Garden area
- Leisure/ TV room
Room features
- Air conditioning
- Heating
- Soundproofed rooms
- Sitting area
- Terrace
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
- Sink
Self-catering
- Dryer
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
Location
Reviews and Ratings
The hotel offers spacious rooms with modern furniture, including a convenient Keurig coffee and tea setup. Despite some initial issues that required our attention, the rooms were ultimately comfortable and provided a pleasant stay.
The hotel offered nice, modern, and clean rooms for a slightly higher price than other websites. The hand soap request was not immediately fulfilled, which was a minor inconvenience. The location was a mix of close proximity to tourist attractions and a rougher area with homeless shelters nearby. The dining experience was below expectations, needing more personalized service, yet featuring a simple menu. The service overall was satisfactory, with friendly staff and various conveniences like dry cleaning and grocery services available.
The hotel offers spacious and comfy rooms with a wonderful view, equipped with amenities like a TV, coffee machine, fridge, and microwave. The mirror in the washroom never fogs up for some reason, even after a hot shower. The service is courteous and helpful, especially during busy times like Fridays and weekends. The location, though not far from attractions like Parliament and the Market, might not be ideal as it faces homeless shelters. The dining options vary from prepackaged to truly delicious dishes. Overall, a pleasant stay with minor drawbacks.
The hotel is in a convenient downtown location, close to main tourist attractions and bustling with activity. The rooms were fine and had everything needed, although the small fridge and microwave were slightly inadequate. The service was helpful, albeit with a few minor issues. The dining experience, while offering acceptable options, was somewhat carb-heavy. The hotel facilities were satisfactory, catering to essential needs.
The hotel rooms were cool, clean, fresh, and comfortable, offering a good value for the money. They were equipped with a TV, coffee machine, fridge, microwave, and a washroom mirror that stayed clear even after a hot shower. The rooms were spacious, comfy, and boasted a wonderful view. However, the dining experience was unsatisfactory with only a stale bagel provided. The location, while close to downtown and tourist spots, faced challenges with views of nearby homeless shelters. The service was a mix of unhelpful interactions and friendly and accommodating assistance. The facilities offered were standard.
The hotel had everything we needed for the couple of days we stayed in Ottawa and was about a 15-minute walk away from Parliament Square. The rooms were very comfy, equipped with a TV, coffee machine, fridge, microwave, and the mirror in the washroom never fogged up, even after a hot shower. The staff were well-mannered and helpful, especially in coordinating and handling traffic on heavy days like Fridays and weekends, and they assisted us with buying late-night snacks. The location, within walking distance to Byward Market, was convenient, although not the greatest for walking around at night due to the area being a bit suspect. The dining experience was a disappointment, with wishes for it to be open a bit later and serving better breakfast options. The facilities, such as dry cleaning, housekeeping, and laundry, were decent. Additional specific aspects include it being a sketchy location and the need for more customer-friendly service.
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